Privacy Policy

1. Introduction

Welcome to Sbajee. This Privacy Policy ("Policy") explains what information we collect when you use the Sbajee platform — including the sbajee.xyz website and mobile app — how we use it, and how we keep it secure.

The Sbajee Privacy Policy has been developed in line with international best practices in data protection. By using our platform, you agree to the terms of this policy. If you do not agree, please refrain from using Sbajee's services.

2. What Information We Collect

Sbajee may collect the following types of information from you:

• Identity Information: Name, date of birth, national ID number, passport number — primarily for KYC verification.
• Contact Information: Email address, phone number, residential address.
• Financial Information: Payment method details (last four digits of card number, mobile banking number), transaction history.
• Usage Data: Login time, browsing history, game preferences, betting patterns.
• Technical Information: IP address, device type, browser information, cookies.
• Communication Records: Chat or email history with customer support.

3. Purpose of Data Use

Sbajee uses the information it collects solely for the following purposes:

Sbajee never sells your information to advertisers. We always obtain your consent before sending any marketing communications.

4. Data Security Measures

Sbajee follows industry-leading standards to keep your data secure. Below is a step-by-step overview of our security framework:

5. Data Sharing Policy

Sbajee may share information with third parties only in the limited circumstances below and under strict contractual agreements:

• Payment Processors: Only the necessary information is shared with authorized payment gateways to process deposits and withdrawals.
• Legal Authority: Information may be disclosed to legal authorities upon court order or as required by government regulations.
• Fraud Prevention Agencies: We cooperate with regulatory authorities to prevent money laundering and financial crime.
• Technology Partners: Technology providers supporting platform operations work under strict confidentiality agreements.

6. Cookie Policy

Sbajee uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. Below is a detailed breakdown of the types of cookies used on Sbajee:

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

7. Your Rights

As a Sbajee user, you have the following rights:

• Right to Access Information: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restrict Processing: The right to request restriction of how your data is used in certain circumstances.
• Right to Object: The right to opt out of marketing communications.
• Right to Data Portability: The right to receive your data in a structured, portable format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8. Data Retention Period

Sbajee retains your information only for as long as necessary — while your account is active and as needed to deliver our services.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: 5–7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Support conversations: 2 years.
• Analytical data (anonymous): 3 years.

Once the designated retention period expires, data is securely deleted or anonymized.

9. Protection of Minors' Data

Sbajee strictly does not collect information from anyone under 18. Our platform is intended for adults only. Age verification is mandatory at registration.

If a person under 18 creates an account using false information and Sbajee identifies this, the account will be immediately closed and all collected data will be deleted.

10. Policy Change s

Sbajee may update this Privacy Policy as needed. For any significant changes, we will notify you via your registered email or through an in-platform notification. The effective date of the latest update will always be shown at the top of this page.

Continued use of Sbajee after any policy update will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

11. Contact

If you have any questions, concerns, or requests regarding the Privacy Policy, our support team is available 24/7, seven days a week.

• Email: [email protected]
• Live Chat: Use the chat icon in the bottom-right corner of the Sbajee platform.
• Response Time: Typically within 24 hours.

To file a formal complaint regarding your privacy rights, please send us an email with the subject line "Privacy Request". We will respond in writing within 30 days.